Terms and Conditions of Sale and Use

Last updated: March 2026

1. Company Information

CITY TOUR GAME
Single-member simplified joint-stock company (SASU)
Share capital: €10,000
Registered office: 209 Route de Bellet – Building B1 – 06200 Nice – France
Registration number: 914 315 973
VAT number: FR51914315973
Email: contact@citytourgame.com
Phone: +33 6 16 28 28 87

2. Purpose

These Terms govern the sale and use of immersive urban experiences offered via the website and mobile application.

3. Service Description

The experience includes:

  • access to a digital route
  • geolocated challenges
  • interactive content
  • access to Marcel's Notebook

Pricing is based on the number of participants.

Each participant must have their own compatible smartphone.

4. Pricing

Prices are displayed in euros including tax.

Pricing structure:

  • 1 to 5 participants: degressive rate
  • 6 participants and above: €25 per participant

The applicable price is the one displayed at the time of order.

5. Order and Payment

Orders are placed online.

Payment is due immediately.

Upon confirmation:

  • a confirmation email is sent
  • an activation code is provided

The customer guarantees they are authorized to use the payment method provided.

6. Validity

The pass is valid for:

  • 1 year to activate the experience
  • 1 month of access after activation

The route can only be completed once.

7. Liability – Outdoor Activity

The City Tour Game experience is an autonomous outdoor activity.

Participants are fully responsible for their movements and safety.

CITY TOUR GAME shall not be liable for:

  • falls
  • collisions
  • accidents
  • bodily injury
  • material damage
  • theft
  • reckless behavior by any participant

Participation implies acceptance of the inherent risks of an outdoor urban activity.

8. Technical Requirements

The experience requires:

  • a compatible smartphone
  • sufficient battery life
  • an active internet connection
  • geolocation and camera permissions enabled

CITY TOUR GAME shall not be liable for any technical failure related to the participant's device or connection.

9. Force Majeure

CITY TOUR GAME shall not be held liable for failure or delay in performance due to force majeure.

Force majeure includes, but is not limited to:

  • natural disasters
  • extreme weather conditions
  • epidemics or pandemics
  • governmental restrictions
  • traffic or movement restrictions
  • public demonstrations
  • strikes
  • telecommunications network failures
  • hosting service interruptions
  • any unforeseeable and unavoidable external event

No compensation shall be due in the event of force majeure preventing the execution of the service.

10. Right of Withdrawal

In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal does not apply to digital content provided immediately upon purchase.

By confirming their order, the customer expressly waives their right of withdrawal.

11. Intellectual Property

All content (challenges, texts, visuals, Marcel mascot, graphics, routes, application) is protected by intellectual property law.

Any unauthorized reproduction or use is strictly prohibited.

12. Personal Data

Personal data processing is described in the Privacy Policy available on the website.

13. Severability

If any provision of these Terms is found invalid or unenforceable by a competent court, the remaining provisions shall remain in full force and effect.

14. Disputes

In the event of a dispute, an amicable resolution will be sought first.

Failing that, the competent courts shall be those of the Nice jurisdiction.

15. Applicable Law

These Terms are governed by French law.