Privacy Policy
Last updated: March 2026
CITY TOUR GAME places great importance on the protection of personal data.
This policy explains how your data is collected, used and protected when using the website and mobile application.
1. Data Controller
CITY TOUR GAME
SASU – Share capital €10,000
209 Route de Bellet – Building B1
06200 Nice – France
Registration number: 914 315 973
Email: contact@citytourgame.com
2. Data Collected
We may collect the following data:
Identification data
- Name
- Email address
- Phone number
Order data
- Number of participants
- Purchase history
- Promotional codes
Technical data
- IP address
- Device information
Geolocation data
- Real-time GPS position during the experience
- Route progression
Usage data
- Interaction with challenges
- Scores and performance
3. Purpose of Processing
Data is used to:
- Provide access to purchased experiences
- Enable geolocation features
- Process payments
- Improve user experience
- Provide customer support
- Comply with legal obligations
No personal data is sold to third parties.
4. Legal Basis
Processing is based on:
- Contract performance (pass purchase)
- User consent (geolocation, cookies)
- Legal obligations
- Legitimate interest (service improvement)
5. Geolocation and Augmented Reality
Geolocation is required for the proper functioning of the experience.
Location data is:
- used only during active gameplay sessions
- not retained beyond what is strictly necessary
Augmented reality uses the smartphone camera solely to display interactive content.
6. Data Retention
- Customer data: duration of relationship + 5 years
- Accounting data: 10 years (legal obligation)
- Geolocation data: during active session only
- Marketing data: until consent is withdrawn
7. Data Recipients
Data may be shared with service providers strictly necessary for the operation of the service:
- Website and application hosting provider
- Payment provider
- Analytics tools
All providers are bound by confidentiality obligations.
8. Data Security
CITY TOUR GAME implements appropriate technical and organizational measures to ensure a level of security adapted to the risks involved.
9. Your Rights
Under the GDPR, you have the right to:
- Access
- Rectification
- Erasure
- Restriction of processing
- Objection
- Data portability
To exercise your rights, contact: contact@citytourgame.com
You may lodge a complaint with the CNIL: www.cnil.fr
10. Cookies
The website may use cookies to:
- Ensure proper functionality
- Measure audience performance
- Improve user experience
You can manage your preferences via the cookie banner.
11. Policy Updates
CITY TOUR GAME reserves the right to update this policy at any time to ensure compliance with applicable law.